ace444 Terms and Conditions

Certain words and terms used in these terms and conditions have specific meanings, which are explained below:

• "ace444" or "we" or "platform" — The ace444casino.cam website and its mobile application, along with all related services.
• "User" or "you" or "member" — Any person registered on ace444 who uses the platform's services.
• "Account" — The personal gaming account opened in a member's name.
• "Wallet" — The balance of funds held within an account.
• "Bonus" — A promotional reward given to a member by ace444, which can be withdrawn upon meeting specific conditions.
• "Wagering" — The requirement to place a specified amount in bets before bonus funds can be withdrawn.
• "Services" — All casino games, sports betting, live casino, and other entertainment features available on the ace444 platform.
• "Terms and Conditions" — The complete terms and conditions document written on this page.

2.1 Eligibility for Registration

To open an account on ace444, the following conditions must be met:

• You must be at least 21 years of age.
• You must provide accurate and genuine personal information.
• Each person may open only one account.
• You must read these terms and conditions and give your full consent.

2.2 Accuracy of Account Information

The name, mobile number, and other details provided at registration must be true and accurate. ace444 may request necessary documents at any time to verify identity. If registration is done with false information, the account may be cancelled and the balance forfeited.

2.3 Multiple Accounts Prohibited

Opening more than one account from the same person, family, household, IP address, or device is strictly prohibited. If such activity is detected, all associated accounts will be cancelled and deposited funds will not be returned.

All services on ace444 are strictly for individuals aged 21 or above. Participation of minors in gaming or betting activities is completely prohibited.

• At the time of account registration, the user must confirm that they are aged 21 or above.
• ace444 may repeat age verification at any time if it sees fit.
• Withdrawal requests may be put on hold until verification is complete.
• Operating an account on behalf of a minor may result in legal action.

4.1 Password and Login Protection

It is your responsibility to keep your account password confidential. ace444 will never ask for your password by phone, email, or chat. Sharing or disclosing your password to anyone else is strictly prohibited. If you believe your account credentials have been compromised, contact the ace444 support team immediately.

4.2 Account Responsibility

You are responsible for all activities carried out from your account. Accounts may not be managed through a third party. Selling, transferring, or allowing others to use your account is prohibited.

4.3 OTP and Verification

For security purposes, certain activities may require OTP (One-Time Password) verification. Never share your OTP with anyone — ace444 staff will not ask for your OTP either.

5.1 Deposit Methods and Limits

Deposits on ace444 are currently accepted via bKash, Nagad, Rocket, and Upay. The minimum deposit amount across all methods is ৳200. Once funds are added to the account after a deposit, they can be used immediately.

• Deposits must be made only from a mobile banking account registered in your own name.
• Depositing from a payment method registered in someone else's name is prohibited and will be treated as a suspicious transaction.
• The correct reference number must be used when making a deposit.

5.2 Withdrawal Methods and Timeframes

bKash, Nagad, Rocket, and Upay can be used for withdrawals. The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 10 to 45 minutes.

• Withdrawals will always be sent via the same method used for the deposit.
• Withdrawals may be held if identity verification has not been completed.
• Withdrawing while an active bonus wagering requirement is in progress may result in that bonus being cancelled.
• Withdrawals may be temporarily suspended during an investigation into suspicious activity.

5.3 Fund Transfer Restrictions

Funds in an ace444 account cannot be transferred from one member to another. The ace444 wallet cannot be used as a general payment or transfer service — it may only be used for gaming and betting activities.

6.1 Welcome Bonus

New members on ace444 will receive a 100% bonus on their first deposit, up to ৳10,000. To withdraw this bonus, a wagering requirement of 10 times the bonus amount must be completed. Example: A ৳1,000 deposit earns a ৳1,000 bonus, giving a total balance of ৳2,000, with a wagering requirement of ৳1,000 × 10 = ৳10,000.

6.2 General Bonus Terms and Conditions

• Each bonus offer has specific wagering conditions that will be communicated when the bonus is activated.
• Multiple bonuses cannot be active at the same time, unless the promotion's terms state otherwise.
• Bonuses may have a set time limit for completion — if the deadline passes, the bonus will be cancelled automatically.
• ace444 reserves the right to change or discontinue any promotional offer at any time.
• If abuse of the bonus system is suspected, ace444 may investigate and cancel the bonus if necessary.

6.3 VIP Program

ace444's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. A portion of net losses is returned as cashback each week. The cashback rate is higher at higher tiers. VIP benefits may change at ace444's own discretion.

7.1 Bet Acceptance and Cancellation

Acceptance of a bet on ace444 constitutes a binding agreement between both parties. Once a bet is confirmed, it generally cannot be changed. However, ace444 may cancel a bet in the following circumstances:

• If incorrect odds are displayed due to a technical error.
• If an event is cancelled or postponed (subject to applicable rules for the sport).
• If fraud or manipulation is suspected.
• In the case of incomplete transactions due to network or server errors.

7.2 Game Results and Disputes

The results of all games on ace444 are determined by independent software. Log records stored on the game provider's server will be considered the final evidence. If a game is interrupted mid-way due to a technical error, ace444 will take action at its own discretion and the staked amount may be refunded in certain cases.

7.3 Multi-Bet and Combo Rules

In a multi-bet, if any single selection loses, the entire bet is considered void. In a combo bet, odds are multiplied together, so while the potential reward is higher, the risk also increases. ace444 reserves the right to reject bets if unusual or suspicious multi-bet patterns are detected.

The following activities are strictly prohibited on ace444:

• Using multiple accounts to take advantage of bonuses.
• Attempting to influence game results by fraudulent means.
• Attempting unauthorised access to ace444's software or systems.
• Using the platform for money laundering or to conceal the source of illegal funds.
• Attempting to harass, intimidate, or mislead other members.
• Placing bets using bots, scripts, or automated software.
• Deliberately exploiting game vulnerabilities or bugs for gain.
• Operating or selling an account through a third party.

9.1 Closure by ace444

If a member violates the terms and conditions, engages in suspicious activity, fraud, or prohibited conduct, ace444 may suspend or permanently close the account at any time without prior notice. Withdrawals from the account in question will be held until the investigation is complete.

9.2 Closure by the Member

Any member can close their account by notifying the ace444 support team. Before requesting account closure, it is advised to settle any ongoing bets and withdraw your balance. The responsible gaming guidelines describe self-exclusion and limit-setting procedures in detail.

9.3 Inactive Accounts

If there is no login or transaction for an extended period, the account may be marked as inactive. The balance of an inactive account will be preserved, but the member may need to complete identity verification to reactivate it.

10.1 Service Reliability

ace444 operates its services to the highest technical standards. However, ace444 is not responsible for service interruptions caused by internet disconnection, third-party software issues, power outages, or other unforeseen circumstances. In such situations, ace444 will make every effort to restore the service as quickly as possible.

10.2 Liability for Gaming Losses

Responsibility for financial losses in gaming or betting rests entirely with the member concerned. ace444 never guarantees winning at gambling. The outcome of each game and bet is determined independently, and past results do not affect future results.

10.3 Third-Party Activities

ace444 is not liable for any delays, errors, or losses caused by game providers, payment processors, or other third-party services. For any issues with third-party services, please contact the relevant provider directly.

ace444 gives the highest priority to protecting members' personal information. How member data is collected, stored, and used is described in detail in our Privacy Policy. Continued use of the service will be considered acceptance of the Privacy Policy.

• Member information is not sold to third parties.
• Information may be used for service improvement and security purposes.
• All transactions are secured through SSL encryption.
• Members may request to review and correct their own information at any time.

ace444 believes that recreational gaming should be enjoyable and should not cause financial or emotional harm. To this end, ace444 provides a number of protective measures. Information on self-exclusion, deposit limits, and support resources is available on ace444's Responsible Gaming page.

• Members can set deposit limits on their own account if they wish.
• Temporary or permanent self-exclusion is available.
• If signs of possible addiction are noticed, ace444 may reach out to the member directly.
• For any issues, ace444's support team is ready to help in both Bengali and English.